Dear Valued Customers,
On Monday, June 8th we began the process of re-opening our Monark Showrooms, Warehouses and Support Centers – We could not be happier to be back! Over the next couple of weeks, we are going to be appointment only, allowing us to regulate the number of people in the building at any one time. It is our goal to transition to regular hours, no appointment needed, by the end of the month. All Monark locations are being cleaned rigorously and are equipped with PPE and all supplies suggested by the CDC or local governments. Our goal is to make sure that all of us, you and our Monark team, stay safe while interacting in our beautiful showrooms! We are also more than happy to engage with you via phone or video conference if you prefer?
Unfortunately, this good news does not come without some loss. Due to significant business interruption and other historical business challenges, we will not be re-opening the following Showrooms.
- Costa Mesa, CA
- Las Vegas, NV
- Scottsdale, AZ
- Tempe, AZ
Monark has an incredible history in these markets and we could not be more grateful to the hundreds of team members and thousands of customers we have had the privilege to serve and work with over the last 30+ years. We will miss all of you! While this makes us a smaller company on paper, we are still a leading player in the luxury appliance space and know that our long-term success is dependent on you, our customer! While we were closed, we did take advantage of the downtime to work diligently on improving many of our process from IT to delivery and installation and cannot wait to utilize them as we get back to business. Going forward our mission is clear, Monark will be the absolute leader in luxury appliances in the markets we serve! Your experience, from selection to Installation, will be executed at a level befitting a luxury purchase. For additional questions, please contact us at [email protected] Thank you for sticking with us through these challenging times and we look forward to serving you today and in the years ahead.
Sincerely, David M. Himes President